The hardest part of the job is the when the customer missed the bus but wanted you to book them another ride on the next bus sometimes they would cuss us out cause they didnt get there way. Basically, excellent customer service in transit is no different what every driver needs to know. The sun sentinel has delved into the problems of broward county transit for two years, digging up customer complaints, and putting a spotlight on drivers with troubled employment pasts. I was on my way home from elephant to camberwell, the traffic was pretty bad today hence i had to do quite a bit of filtering, but was doing so with bearing safety in mind. Schneider is one of the leading transportation and logistics services company providing a broad portfolio of premier truckload, intermodal and logistics solutions and operating one of the largest forhire trucking fleets in north america. For privacy and staff confidentiality reasons we cant always give detailed feedback on the actions we take about. Your name login to post using username, leave blank to post as anonymous your name. One thing is for certain if someone gets angry or has a bad experience with something they typically want the world to know about it.
This estimate is based upon 1 mega bus driver salary reports provided by employees or estimated based upon statistical methods. This page provides guidance for bus operators about how to manage the risks posed by disruptive passengers. You can file a complaint about any bus company violation of the americans with disabilities act such as a bus with a broken wheelchair lift, or a driver or bus employee not offering required assistance to a passenger with a disability. Also, every instructor that i came across is a former or current schneider driver with many years of experience yes, some of. So apparently it is acceptable for megabus employees to hang up on customers. See our latest promotional images as well as photo shoots available for download. Ellis claims that schneider used retaliation to prevent class members from pursuing further action. It offers the market a cost effective and safe travelling experience. Managing difficult passengers transport safety victoria. Hundreds of complaints about bus drivers, but stress. The company features the newest fleet of buses between toronto and montreal, luxury double deckers offer free wifi, panoramic windows and a green alternative way to travel.
A sample of bad bus driver behavior is provided to help guide a personal transportation complaint letter. We would like to show you a description here but the site wont allow us. If a passengers conduct distracts the driver it may be unsafe to continue the journey. Msrtc contact information and services description. No announcement was made to us boarding as to what happened and why we were so late, so we rolled on to the next pickup in indianapolis. Megabus is not responsible for delays or cancellations caused by traffic, road conditions, weather or other causes over which it has no control.
I have used mega bus many times through out the years, and was a good experience up until the last couple of years. Mega bus company transport school tours group tours. Tell who, what, when, where, give names, addresses, and anything that will best describe what happened. Once you get past the training and have an actual driver manager, they take pretty good care of their drivers as long as its reasonable. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact megabus in an easytouse summary, as well as a full comparison of the 7 ways to reach megabus, compared by speed and customer recommendations. I figured since i was a company driver id stay with schneider that was a big. We use cookies to improve your experience on our site and to show you personalised advertising. Subscribe to my free weekly newsletter youll be the first to know when i add new printable documents and templates to the network of sites. If you need some inspiration, take a look at all our uk destinations we even cover some airports and universities too. Hundreds of complaints about bus drivers, but stress taking its toll. We are monitoring closely the covid19 novel coronavirus situation and our task force is continually assessing and responding to changes. View mega bus profile on linkedin, the worlds largest professional community. Schneider national schneider national carriers,inc ripoff avoid schneider at all cost.
More parents are coming forward with concerns over how a substitute bus driver missed every bus stop on a route from an elementary school last week. Schneider has provided expert transportation solutions and rewarding careers since 1935. Email megabus customer service help at this email address for the fastest reply. Megabus is a premier intercity motorcoach service in canada launched in 2009.
The company provide lowcost and reliable bus service between toronto, kingston and montreal. Schneider orientation for new truck drivers fracking jobs. The service for this company has went down hill and the drivers could care less about the passengers that are on board. Schneider electric usa global specialist in energy. Read past sun sentinel coverage of bus driver controversies. That being said, they are a great company to work for overall. When you share the road with a schneider driver you will not be tailgated by some big, bad owner operator who has delusions about being a.
Hi all, sorry if this question has been asked before, but how do i go about making a complaint about a bus driver. In addition to the above mileage, performance, annual increase and accessorial truck driver pay, you can also get. The bus was mega nasty and dirty, the same was the attitudes of the driverloader. The happiest schneider national employees are drivers submitting an average rating of 4. My driver drives well, but as manager, you may know how you can train a driver to drive the bus, but what about customer service. Bus operators say they face the brunt of angry riders that change their attitudes. Have questions, comments or concerns about our broad portfolio of transportation services. I did say to the driver, never again, and he saidok. Metrobus drivers get customer service training the. Search 298 bus driver jobs now available on indeed. Mega bus specialises in providing passenger transport and logistics solutions to a diverse range of business sectors. Traveling with mega bus has been down right horrible. Every driver needs to know what providing excellent customer service looks like and feels like.
On average, employees at schneider national give their company a 3. The mining industry forms a large segment of the client base, but expertise extends beyond this sector that includes government commuter contracts, light and. The most enjoyable part of the job is booking tickets for the mega bus and over all the good customers always made up for the bad customers. Whether it is drivers, mechanics, cleaners, dispatchers, field supervisors, or office roles, everyone plays their part in the overall customer experience. Schneider is one of, if not the strictest on rules and procedures.
Ttc customer complaints hit record high, but so do compliments. Consumers want to see how a business took care of business. For instance, if there was a problem with 1 of the bus drivers and it was reported to the mta, the person taking the complaint was a former bus driver, and the complaint was never dealt with appropriately, because this person was trying to save face for her friends. Service complaints include discrimination, ticket issues, and possibly lost baggage.
To complain about the bus driver 81 posts add message report. I am a student driver just starting my trucking career at 41. Megabus canceled my outgoing bus and offered no other buses that day. See all bus driver salaries to learn how this stacks up in the market. How to complain about megabus customer service resolver is a completely free complaintresolution tool that puts the british consumer directly in touch with the. The trucking industry is filled with new truck drivers due to the high turnover in employment. Schneider national is one of the few overtheroad otr trucking firms that now offers oilfield truck driving jobs within a separate division. On board facilities with megabus wifi and luggage megabus. We take feedback about our staff very seriously, so please provide as much detail as possible so we can investigate your issue. Wherever you decide to go, you can get your hands on our mega value tickets.
A free inside look at megabus salary trends based on salaries wages for 10 jobs at megabus. See the complete profile on linkedin and discover megas connections and. If you are a new truck driver, attending a considering a truck driving school, or just interested in learning about the trucking industry, ask your trucking related questions here and one of our thousands of truck drivers within our community will be happy to answer your questions. I have been trying to read through some of these complaints about schneider trucking and quite frankly, most of them are very difficult to discern. Spend your money on doing what you love rather than getting. This is not a thread about who has priority over the wheelchair space at the front of the bus this afternoon i was on the bus with my dc.
Alternatively where megabus fails to provide on timereliable service for reasons wholly within our control refunds, or alternative travel arrangements, may be offered. School bus complaint bus number school contractor name drivers name date of incident time of incident location complaint registered by. Bus driver actions make up the bulk of complaints received about canterburys bus service each month. Toilet facilities are available onboard all of our coaches. Our paid certified training programs give our dedicated employees the utmost confidence and skills to succeed and grow within the company, while working in a team that takes pride in creating. Schneider national schneider national carriers,inc ripoff. At schneider electric, meeting our customers and partners expectations is our key priority. Find 49 listings related to mega bus phone number in memphis on. All automatic trucks, idle shut down based on temperature is not accurate 8 degrees out but truck read 23 and shut off, some maintenance practices are damaging to equipment not fixing some things unless they absolutely have to, wont fix at first signs of issues wont allow pc miles or split berth logging, cheap about layoverdetentionbreakdown pay, gps routing based on saving. Ttc customer complaints hit record high, but so do. Megabus customer service megabus phone number megabus. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results.
799 1035 961 414 748 414 1208 532 759 1445 201 204 207 1224 1027 328 948 1351 305 703 666 391 743 1005 710 575 576 360 570 155 1435 582